Frequently Asked Questions

 

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These are some of the most frequently asked questions regarding traveling to Cuba.

1) Is it legal to travel to Cuba?

Yes, it is legal to travel to Cuba if you are a politician, a Cuban American, a journalist or if you have a legitimate research project pertaining to Cuba.  It is also possible for educational, athletic and religious groups to obtain a license from the Treasury Department OFAC in Washington DC. People with family in Cuba qualify under a General license. They do not need to ask permission.

The United Nations voted 173-3 to end the Cuban Embargo for the 12th consecutive year.  Only Israel and the Marshall Islands voted with us.  Israel has a big citrus business in Cuba.

Tens of thousands of Americans travel to Cuba every year through 3rd countries such as Mexico, the Bahamas, Grand Cayman, and others.

(a) Travel was always considered a Constitutional Right up until recent years.  It must be again!  Americans cannot allow the government of the United States to revoke that most precious of liberties without the most powerful of protests!

(b) We constantly hear our nation's leaders chastise other nations for violating the Universal Declaration on Human Rights.  Well, our nation is blatantly violating the UDHR when it comes to travel rights.  The Declaration says in Section 13-2 "Everyone has the right to leave any country, including his own, and to return to his country".  That is very clear, but when you return to the United States you could be subject to a $250,000 fine and 10 years in prison, or both, if you have traveled to Cuba!  In most cases, we have the Americans pick up their tickets and hotel vouchers in Mexico, Bahamas, etc., that way there is no chance that the US Customs and Immigration will have a chance to intercept or seize the airline tickets or vouchers when they are mailed into the United States.  They are in the Fed Ex offices, etc., and if they know there might be tickets in the mail, they make you come in and open the envelope.  If you don't have a Treasury Department license, they will take them away from you....you will lose the money that you spent.

We all remember that great Ronald Reagan speech, while standing before the Berlin Wall, where he said, "Mr. Gorbachev, tear down that wall".  Well, Gorby did and then Reagan / Bush put it up between the US and Cuba, on May 15, 1982.

(c) When the United States Supreme Court ruled on the matter of travel in the Wald vs Regan case in 1984 (I was an intervener in that case), they refused to deal with the matter of whether or not travel is a Constitutional Right and said only that, they were allowing these restrictions on spending money in Cuba because Cuba might possibly use the money for Cuban adventurism.  Well, Mr. and Mrs. Supreme Court Justices....there is no Cuban adventurism going on anywhere in the world today.  Even the Pentagon said in May of 1998, that Cuba was no threat to the United States or any of its other neighbors. The Supreme Court did rule in 1962, that travel is a Constitutional Right.  So, what kind of fraud is being foisted on us by saying, well, you can travel to Cuba, but you can't spend any money!  DUHHHH!!!

(d) According to Dr. Wayne S. Smith, the man many believe to be the top expert on Cuba in this country, and the Chief of the U.S. Interest Section in Havana at the time these travel restrictions were announced, called the reasons for the restrictions an "outright lie".  The reason given was "that Cuba had increased its efforts to destabilize the governments of Latin America."  Smith claims that he had just received State Department Cable #11853 saying that the U.S. government had no such evidence.   David Mac Michaels, a CIA analyst on Cuba and Central American agrees with Smith saying that he looked at all the "hard evidence" dealing with the reasons for the travel restrictions and called them a "fraud".

Rather than just take Smith and Mac Michaels word for it and in fairness to Reagan/Bush, I filed hundreds of Freedom of Information requests to every top official in the Reagan/Bush administration asking for the "hard evidence" to support the reasons for having banned travel to Cuba, "that Cuba had increased its efforts to destabilize the governments of Latin America".  Although Government is required to answer within 10 working days, not one piece of hard evidence has ever been supplied.  You be the judge!

My friends, the truth is that our government has revoked one of our most cherished of liberties, the right to international travel during times of peace, and they did it with a Government lie.  Every other nation claiming to be free, including the Russians, enjoy "unrestricted travel rights".  We the American people must fight with every last drop of our blood until we are as free as the citizens of every other nation claiming to be democratic!

 

2) Will the Cubans stamp my passport?

Cuba no longer stamps Americans passports.  It has been guaranteed.  Most Americans still ask the Cuban Immigration officer not to stamp their passport.  Only your tourist visa is stamped.  For several years they put a bank mark on page 16 of American passports....that practice has been discontinued.  In fact, stamping an American passport is now illegal.

What can I bring....In addition to their personal jewelry, cameras and other valuables, visitors are allowed to bring into Cuba, duty free, two bottles of liquor, one carton of cigarettes and up to 10 kilograms of medicine. Only two kilos of gifts up to a value of $250 US can also be brought in. Of that, $50 is duty-free; the rest is 100 percent taxable.

Narcotics and firearms are not allowed into the country. No restrictions exist on the amount of money a visitor can bring into the country, but amounts over $5,000 US should be declared.

There is a question on the U.S. Customs & Immigration form that most who fly to Cuba must fill out upon return to the United States.  The question is (8) What countries did you visit on this trip?  I can't tell you to lie to US Customs & Immigration but I can tell you that most Americans do. Most Americans that I talk to say that they choose to lie and don't tell the U.S. Immigration and Customs officials that they have been to Cuba.  Many believe that if the U.S. lied to us about the reasons for the travel ban, that they feel no moral obligation to tell the truth to those who have lied to us and revoked our travel freedoms illegally!  Hard to argue with that!

 

3) Is it safe to travel to Cuba?

Not too long ago, one of the international travel organizations declared that Cuba was the safest country for travelers in the Western Hemisphere!  Violent crime against tourists is almost non-existent! Still, one has to take every necessary precaution.  For example, we recommend that Americans use a money belt. Use a suitcase with the best possible lock. Most of the hotels now have a safe in the room.  There is a charge for it in some hotels....but it is worth it!  Hotels that do not have a safe in the room have one at the front desk in the lobby.  Lock your passport and excess money that you will not need for the day in the safe.  Keep a photo copy of your passport with you.

4) What kind of plane will I be flying on?

From Cancun, Cubana still flies their Russian made Yakelov 42 or their Il 62.  

Mexicana also flies from Cancun every day.  They fly the Fokker 100, a very nice, modern plane.

Cubana and Mexicana Airlines fly just about every day of the week from Mexico City.  Both use the Airbus 320 A or Boeing 737.

Cubana Airlines flies their older Russian made jets from Nassau (one flight per day). 

 

5) How do I carry cash with me without problems?

Americans still cannot use credit cards on American banks while in Cuba.  This means that everything has to be paid for in cash or international travelers checks issued by a non-US bank (like Thomas Cook).  If one has a credit card drawn on a foreign bank, it likely can be used in Cuba, but it's a good idea to double check with the bank.

The Duales card has to be purchased and paid from Canada. The Cuban Government does not allow deposits on the Island anymore. To obtain a Duales to visit Cuba you need to contact http://www.duales.com/Eng/Content/contact.htm . We are not affiliated with Duales, please direct any questions you have about their service to them.

Bank of Nova Scotia in Havana accepts Master Card for Americans needing cash advances.  However, don't count on this.  

Other travelers choose to use a money belt.  While in Cuba, they keep their excess money and passport in the safe in their room (where available) or at the hotel safe at the front desk.  Keep a copy of your passport with you and just enough money for that day or evening out!  Never carry all your money in the same pocket. Using pockets with zippers, buttons or velcro is a very good idea.

For those Americans staying in private homes, get a good piece of luggage with the best lock possible.....then use something like a bicycle chain to lock it to the heaviest piece of furniture in the home where you are staying.

Crime in Cuba is almost non-existent, but that doesn't mean that one can leave a camera or other valuables lying around.  Also some petty theft happens, such as young boys on bicycles snatching purses and caps.

 

6) Do I need to be able to speak Spanish?

No, you do not need to speak Spanish in Cuba.  In the event you get to Cuba and then decide that you need a tour guide for your stay or just for a day or two, you can arrange that at most any tour desk found in the lobby of all major hotels.

For those who don't want an official tour guide, there will be English speaking people on the streets offering their services at probably a lower price.  Just get out and get exposed to the Cuban people, the English speaking unofficial guides know how to find you.

The Cuban people are the best part of Cuba.  Get to know them.....you won't be sorry!

 

7) Where are the most beautiful places in Cuba?

Wow!  That is a great question, one that cannot be easily answered as beauty is sometimes in the hearts and minds of each individual who visits Cuba.  Let's start with the some 280 virgin-like beaches in Cuba.  Some say Varadero Beach is the most beautiful beach in the world and it would be hard to argue with that statement.  Others might say that Cayo Largo, Cayo Coco,Cayo Guillermo, Cayo Santa Maria, Santa Lucia and Guardalavaca beaches would give Varadero some very good competition.  

There are four mountain ranges in Cuba and for mountain lovers, you won't be disappointed in Cuba.  The mountains are simply incredible with their different coves and caves, rivers and water falls.  Enjoy!

Some believe that the swamp lands like the Zapata National Swamp is beautiful, with all the different mangroves, bird life, plants, etc.  There are crocodiles and manatees.  Many just love it!

There are lots of cattle ranches and other kinds of farmland and orchards.  Sugar cane grows everywhere, but is being cut back due to falling prices.....a new look may soon emerge!

Lots of the old buildings of Cuba are being restored by UNESCO and other investors to preserve their historical and architectural values.

There are many beautiful places in Cuba, but none are more beautiful than the Cuban people themselves.  They are indeed remarkable!

8) Can I bring home cigars?

According to U.S. laws, it is illegal to bring Cuban cigars into the United States, but it is done all the time.  Some say as many as 16 million illegal Cuban Cigars find their way into the United States each year.  It is impossible to control such a cherished item.  Not only are the Cuban cigars sold to anyone in Cuba, but they are also sold in both of our bordering countries, Canada and Mexico.

If Americans are on a legal trip to Cuba, they can bring back up to $100 worth of cigars.

Most Americans just never declare the cigars.  Of course, if U.S. Customs finds out you have them they will take them away.  

The truth is that a large portion of the Havana cigars bought in Cuba, Canada or Mexico probably make it back across the border.  No one, to my knowledge has ever been fined or jailed for bringing a few boxes of cigars home from Cuba! That said, it can invite unwelcome hassle from customs agents.

9) What is the truth about nightlife in Cuba?

What is the real story about "sex and tourism" in Cuba.  No doubt about it, the government of Cuba does not want to be known as a place for sex tourism.  They have tried to crack down and have been successful in places like Varadero Beach, Cayo Coco and Cayo Largo, which are now a place mostly for families.

On the other hand, in Havana and many other places in Cuba, the crackdown has not done so well.  It seems those sorts of activities are there to stay.  They just move down the street or around the corner.  Cuba even tried closing some of the clubs.  Not much luck there, the people would just open a street dance!  Certainly, the government will likely continue their efforts, just as many have since time began.  What do they say?  It is the oldest profession in the world!

Prostitution in Cuba is really just an amateur act.  There are very few ladies or men who are really professionals.  Mostly you find young women, known as jineteras, just trying to have a good time and make enough dollars to survive.  In Cuba, it is very difficult if you do not have dollars.  Probably less than 50% of the Cubans have access to dollars.  It includes those who work in tourism or those who are fortunate enough to have a family member or friend outside of Cuba that can send them some money.  Today, any American can send up to $1200 per year ($300 per quarter) to family or friends in Cuba.

Many women in Cuba just want a friend, or bed partner, that will take them to nice places, get them nice meals and drinks, and perhaps even buy them some nice items from the gift shops.  Others are looking for a way out of Cuba.  They want a foreigner willing to marry them or to get them out on a fiance visa.  Others just want a boyfriend or a girlfriend that will visit them on a regular basis and bring them nice things from outside Cuba.  Few Americans or other foreigners have difficulty making such an arrangement.

Cuba is a very sexually permissive society.  The standing joke among Cubans is that sex is the only thing that Fidel Castro cannot ration.  Sex is a national pastime pursued by both men and women in Cuba.  American men are not accustomed to the hot-blooded women they find in Cuba.  These women like being romanced and are very aggressive.  Such sexuality is unknown to most Americans and they fall in love easily with Cuban women.  In fact a number of our male and female clients have married their new found Cuban lovers and, eventually have brought them home. 

Cuba is a very safe place, only about 3,500 cases of AIDS (900 deaths) in the country and on the other hand, almost no crime connected with sex, such as muggings, drugging or robbery!

 

Cuba Travel USA

for reservations or more information:

1-415-888-3459

 reservations@cubatravelusa.com

 

(10) What do I say to U.S. Customs & Immigration when I return?

I (Dan Snow) have been to Cuba more than 150 times.  In fact, some U.S. Customs and Immigration people could not be nicer.  On the other hand, some have to be considered the slime of the U.S. citizenry!  So how does one deal with them?

Technically, it is not illegal to travel to Cuba, but it is illegal to spend money there.  Only Cuban Americans, politicians, journalists, and those with legitimate research projects are legally allowed to visit Cuba without a license or permit from some government agency.  Still, most Americans go and spend money without permission. 76.898 Americans, not including Cuban Americans, visited Cuba in the year 2000.   About 48,000 went illegally....Bless them! The Cubans say that 80,000 Americans visited Cuba in 2001, 60,000 illegally.   CNN and Florida International University reported in early June, 2002, that more than 85% of the American people want to normalize relations with Cuba.  

Generally speaking, Americans traveling to Cuba as tourists are considered to be going illegally, however, as always there are loop holes left in the law.  We like to find them and use them.  In the past 25 years, not one of our many thousands of clients has been prosecuted, jailed or fined.  We don't think any ever will be.  Let us use the example of the Helms-Burton Act, which in part, controls our travel to Cuba.  In Section 1705 (b) & (c) called SUPPORT FOR THE CUBAN PEOPLE, it says, nothing in this law or any other law shall prohibit donations of food and medicines to any Cuban or to any non-governmental agency in Cuba. The only two non-governmental agencies in Cuba are the Cuban Red Cross and Catholic Charities.

So, we urge all of our clients to take medicines or food with them.  That list always includes aspirin, cold medicine, flu medicine, asthma medicine, antibiotics, medicine for lice, prescription medicine, vitamins of all kinds, condoms, birth control pills, cooking oil, toilet paper, soap, shampoo, pens, pencils, writing paper, envelopes and toys.  We then urge our clients to give those items to individuals in Cuba or to the nurse at the hotel where they are staying.  The nurse is a Red Cross representative.  Save your receipts for any money that you spend and try to document the giving of your gifts with a photo.  Have someone take your picture making your donation.  Although none of this has ever been tested in a U.S. court, we don't think it ever will be!

If any of our clients ever have trouble with the U.S. government, our lawyer friends at the Center for Constitutional Rights and the National Lawyers Guild have agreed to defend them for free, no matter where they live in the United States.   I am a spokesperson for the Wall of Lawyers, that will defend any American in trouble.

Upon your return to the United States, you will be required to fill out a Customs and Immigration form.  One question on that form asks what countries did you visit while you were outside the U.S.  I always suggest that you answer the question truthfully, but in reality, most Americans choose to lie and not tell them that they have been to Cuba.  They simply give them the name of a hotel in Canada, Cancun, Mexico City, Cayman or Nassau and say that is where they stayed.

The CCR and NLG lawyers say that if you are asked more than the routine questions on the Customs and Immigration form, just refuse to answer the questions and hand them a piece of paper with the lawyers name and phone number and tell them to contact him.  You are not required to give the US officials any information that might be used against you in the future....it is called the Fifth Amendment.  Use these names.....Anna Liza Gavieres at the Center for Constitutional Rights .. 212-614-6470. Email matthewscott@ccr-ny.org.  The National Lawyers Guild also helps. http://www.nlg.org/cuba .  Art Heitzer at 414-273-1040 Extension 12.  Email aheitzer@igc.org.  Most of these wonderful lawyers or their friends, will defend you for free!  

These lawyers will ask the Treasury Department OFAC for a hearing within 30 days.  The Treasury OFAC has no facilities for hearings nor judges to handle them.  Therefore, the problem goes away and they never hear from them again.  That has been the way it has worked for the last decade or so. 

Let's be honest.  Former State Department and CIA officials say that the reasons that the U.S. government gave for restricting travel to Cuba were an "outright lie".  For that reason and others, many Americans do not feel morally or ethically required to tell our government the truth about where they have been.  They lied to us....we are just giving them a dose of their own medicine!

11. Do you book flights out of Canada, Jamaica, Costa Rica, or the Dominican Republic?

No we do not.

12.  Do I have to show proof of 3 days hotel reservations before arriving in Cuba?

For Canadian citizens, there is probably no way you can get around this rule.  You must have a voucher proving that you have at least three days of confirmed reservations at a hotel or legal casa particular.  For Americans, in the very near future that voucher will have to be one issued by Havanatur.  That agency is now in charge of travel for all Americans.

For those traveling from Mexico, Bahamas or Grand Cayman, the three days proof of hotel or legal casa particular is not being enforced at this time.  That is not to say that it won't be in the very near future.  Any other advice on this matter on my part would simply be a guess!

In my opinion, the pressure is on to force many of the Casa's out of business.  A tax of about $170 per month is causing many casa particulars to close their doors. 

Another problem is that some say many of the casas are frequently being used for "sex tourism".  The Cuban government is said to be watching these operators much closer than in the past.  However, these clamp downs on "sex tourism" seem to come and go with regularity.  The degree of severity of this crack down seems to be on a province by province basis.

In reality, the Cuban government wants Americans staying in hotels.  They have more than 400 joint ventures with foreigners, mostly hotel firms.  Let's be honest, they want you staying in hotels so they can attract more investments.  On the other hand, Cuba wants to show more openness regarding self employed Cubans.  No doubt, these two methods of doing business clash.

Most hotels charge what is known as "rack rates" for those who walk in off the streets to rent a hotel room.  Sometimes these prices may from 20% - 60% higher than buying through a travel agency or tour operator before you go.

Travel agents and tour operators can't make any money or enough money selling home stays, camping or casas.  Therefore, you probably won't be getting much help from them.  Our agency does not rent casa particulars at this time. 

13.  Should I book with another agency because I asked for reservations yesterday, and they still haven't been confirmed?

No. Cuba is in the process of installing a new control system for reservations.  IT IS TOUGH!  Whatever you might do, don't get caught in a position of double booking.  It happens all the time.  Cuba is very slow about confirming reservations.  Therefore, many Americans get nervous when they don't get immediate confirmation and start checking around.  They might even make a reservation with another agency.  DON'T DO IT!  I have already had my first two clients cancelled with both agencies for double booking.  Find an agency you can trust, then be patient enough to allow that agency to get your flights, hotel and car reserved and confirmed. 

14)  Internet connectivity.....

Internet connections are available now in the better hotels such as Nacional, Melia Habana, Melia Cohiba, Parque Central, Saratoga, Inglaterra, Plaza and Habana Libre as well as several in Varadero, one being the Iberostar.  The Capital building has two, one on each floor.  There are also a few internet Cafes open as well as service being provided at the post office and the telephone company.  The phone company is now installing small air-conditioned booths around that look like a typical phone booth. Expect to pay top dollar for a decent quality internet connection. Some places charge as much as 5 CUCs for 15 minutes of use.  If you find somewhere with a cheap connection, it is likely to be slow.

The Telecommunication systems in Cuba are not what they are in the US. Don't expect the same quality.

15)  Is it a problem to get a visa?

Americans are welcome to Cuba with open arms.  It takes no special planning or efforts to get a visa or tourist card as long as you weren't born in Cuba.  It comes with the airline ticket and the price is usually about $15-$20 US Dollars.  Only Cuban Americans are required to obtain a visa from the Cuban Interest Section in Washington DC.  If you weren't born in Cuba, you do not need to Contact the Cuba Interest Section.

We offer different modes of paying for your trip, depending upon what Gateway City you depart from such as : Cancun, Mexico City, Nassau, Cayman Islands or  others. The laws in the US do not forbid travel to Cuba, only the spending of money there.  The best way in our opinion is to pay with a money order or cashier's check. Credit card and debit card payment is also accepted. As previously indicated, it differs depending on the Gateway City.    

Click here to see flight schedules and hotel prices.  Package prices for travel to Cuba from Cancun can be found.  Cancun is the most widely used gateway city by our clients.  Cancun is the number one destination for American travelers, so there are many flights to that Gateway City.  There are three flights to Havana each day from Cancun. 



16) What currency should I bring?

The CUC floats in value against world currencies. Exchange rates vary daily. So, what might work best one day, might not work best the next day. There is a 10% fee to exchange US dollars into CUCs. This fee does not apply to other currencies. On the surface, it seems like it would be a good idea to bring Euros or Canadian dollars instead. Probably true if you already have them. But, in most cases you lose close to 10% of your money exchanging US dollars for Euros or Canadian dollars in the US.

The Convertible Cuban peso is the official currency. Beginning November 08, 2004, Cuba stopped accepting US dollars at stores, restaurants, hotels, etc. You will be required to exchange US dollars for Cuban pesos and will be charged 10% fee to do so. Credit cards and travelers checks drawn on US banks are not accepted. American Express and Citibank credit card and travelers checks are not accepted. Accepted credit cards are Visa, Mastercard, JCB, Access, Banamex, Bancomer, Garnet, and Diners Club. These cards are only accepted if NOT issued from a US bank! Most hotels have a money exchange desk to convert your money and your non US travelers cheques into US dollars. Banks are generally opened from 8:30 to 15:00 hours. Note: Only exchange your money at the airport exchange desk and at cadecas. Do not exchange money on the streets where you might end up getting the pesos that Cubans spend instead of the tourist convertible Cuban pesos.

 

17) What is the weather like in Cuba?

The average temperature in Celsius is:  January 26; February 26; March 27; April 29: May 30; June 31; July 32; August 32; September 31; October 29; November 26 and December 26.  To convert C degrees to F degrees multiply by 1.8 and add 32.  Plain truth is that temperatures average from a low of 78.8 degrees in February to a high of 89.6 degrees in August.

18)  Why should I use Cuba Travel USA over another agency?

Our most cherished of liberties has been denied by the past four Administrations.  That cannot be allowed to continue.  There can be no doubt that, I (Dan Snow), have been the leader in the effort to restore the "freedom to travel" for all Americans.  I have challenged each and every one of these four Administrations at every turn in the road.  I have challenged them in 15 courts, exposed their lies and wrongdoing in press releases and in CUBANEWS published on this website.  None of us want to overthrow this government but only to restore the Constitutional Right to travel in times of peace.  Let us be honest, Reagan took $1million from the Cuban Americans.  The elder Bush took at least $1 million.  Clinton took at least $550,000.  George W. Bush and Jeb Bush accepted $2 million from Cuban Americans on May 20, 2002.  The Senate and House of Representatives have taken at least $4.4 million according to one report.  Why should 1 million Cuban Americans control the right of travel for the other 285 million of us.  This kind of special interest and "bribery" must come to an end.  Recently polls have shown that 66.8% to 85% of the American people want a better relationship with Cuba including the "freedom to travel" to Cuba.  I have been to Cuba more than 150 times, more than 1500 days!  I was the first American to sign a contract with Cuba after their Revolution (it was on July 4, 1977).  I have opened businesses in 10 of Cuba's fourteen Provinces.  That required me to work with the top people in each of those Provinces and at least 100 other Cuban workers in each. We remained at least a year or two in each of those Provinces.  Many of those same workers are still there, doing the same job.   I doubt that any other American has that kind of experience.  

Let me end this by saying that I love our travel agency friends in  Mexico, Bahamas, Canada, Grand Cayman and others....but in reality, they care little about your "freedom to travel".  For the most part, they just want your money.  I (Dan Snow) am the one fighting the battles to restore your "freedom to travel", and to help you if you do get into trouble. I was probably the first client for both the Center for Constitutional Rights and the American Trial Lawyers in the first Supreme Court battle over the right to travel to Cuba. The case is known as (Wald vs Regan), meaning Ruth Wald who wanted to travel to Cuba for an International Women's meeting and Donald Regan, who was the Secretary of the Treasury at that time, who denied Ruth a license.  These two Constitutional Law Firms and three others allowed me and the Puerto Rican Olympic Committee to become what is known as interveners in this case.  In other words, we would receive the benefit if we won or lost this case.  We lost in the Federal Court, won in the Court of Appeals and then lost in the US Supreme Court by a decision of 5-4 with 5 dissenting opinions.  That is as close as one can lose by....still it was a loss.  I have been in at least 15 other courts trying to restore this most cherished of freedoms.  Honestly, we are very close to winning right now.   It is your freedom to travel wherever you please and my freedom to send you there that has been at stake, since 1982, in this country.  You can help speed up this process by buying from this agency.  My prices are the best in most cases....but even when I am not....you should still buy American.  It is a small price to pay!  Your freedom is the issue!

19) What time is it in Cuba?

Cuba is in the Eastern Standard Time
Zone (-5 GITT). Some years they observe daylight savings time. Some years they don't.

20) What kind of electricity do they have?

110 vol~60 cycles, however
many of the newer hotels have
220 voltage - adaptors and/or
converters may be required. Bring one if you have one. Otherwise, most hotels will provide converters if needed.

21) Is the water safe?

Water in Cuba is purified in the main tourist areas, however bottled water is readily available and recommended just to be on the safe side.

22) How will I get around once I am in Cuba?

Car and moped rentals, taxis, and buses are available. Keep in mind that the reason there are still 1950s cars cruising the streets of Cuba is that there is a car shortage, so rental cars are more difficult to come by here than many  countries. Cubatravelusa.com does not offer rental cars.

We can provide shuttle transfers from the airport in Havana to hotels in Havana and Varadero.

23) How much should I Tip?

Tipping in Cuba is discretionary, however when tipping 10-15% is recommended.

24) Do I need to get any shots to travel to Cuba?
 

No special requirements for Americans or Canadians.
Travelers arriving from other countries
should check with the Cuba Tourist
Board or Cuban Consulate.

25) Public Health care

Cuba has one of the highest health index in the world. Medical care, hospital treatment and dental care are free for the Cuban population. Cuba's health care facilities also provides medical care for tourists (cost will apply, but costs tend to be quite low compared to the US).
 

26) What can or can't I bring to Cuba?

Check Customs rules.

27) Is it better to call for reservations or email?

It is better to email. It take us a fraction of the time do deal with emails as phone calls. If you call, please call with specific questions or requests. We don't need to be told you found us on the internet. For some reason, almost everyone says that when they call.

28) Will Cuba Travel USA book our flights from the US to our connecting city?

No, you will need to book your flights from the US to Cancun, Nassau or Grand Cayman separately. Please schedule at least a 3 hour layover for your international connection.